Working Together to Get Something Done
Project Well-Being: ‘Build With’
What does ‘Build With, Not For’ mean?
| Key Media | Helpful Tools | Key Resources | Networks to Know |
|---|---|---|---|
| McCann 2015: ‘Building Technology With, Not For Communities: An Engagement Guide for Civic Tech’ | CUT Group 2019: CUT Group Book | All Tech is Human: · Responsible Tech Job Board · Responsible Tech Guide | All Tech is Human |
| New America 2022: Creating a Strong Public Interest Technology Project: Applying an equity lens to PIT work | Lindsay 2022 Tweet (Williams RT) |
Project Well-Being: Burnout
What is burnout, and why should it matter?
| Key Media | Helpful Tools | Key Resources | Networks to Know |
|---|---|---|---|
| Vallerand et al. 2010: On the Role of Passion for Work in Burnout: A Process Model | |||
| Dalton-Smith 2019: The real reason why we are tired and what to do about it | |||
| Kim 2021: Is That All There Is? Why Burnout Is A Broken Promise |
Project Design: Success, Failure, + Indicators of Either
What does ‘success’ mean? What does it look like for our project?
| Key Media | Helpful Tools | Key Resources | Networks to Know |
|---|---|---|---|
| Reynolds 1967: I Don’t Mind Failing | Hebert 2021: Data Experience Diagnostic · Including this template | Utilization-Focused Evaluation: Principles-Focused Evaluation | |
| Stearns 2019: Civic Fables: Developing New Language of Failure in Local Government Innovation | Outcome Harvesting | ||
| O’Neil 2019: Preface to the CUT Group Book Third Edition | Expanding the Bench: Creating a Shared Understanding of CREE | ||
| Key et al. 2019: The Continuum of Community Engagement in Research: A Roadmap for Understanding and Assessing Progress | Corporation for National & Community Service 2015: How to Develop the Right Research Questions for Program Evaluation | ||
| Woodson 2019: Using a Culturally Responsive and Equitable Evaluation Approach to Guide Research and Evaluation |
Project Execution: Asking Questions
What questions elicit good projects?
| Key Media | Helpful Tools | Key Resources | Networks to Know |
|---|---|---|---|
| Sturt + Nordstrom 2013: Are You Asking The Right Question? | Bouchrika 2021: How to Write a Research Question: Types, Steps, and Examples | ||
Project Design: Engagement
What does it mean to ‘engage’ people in our project? What can that look like?
Project Execution: Access + (Dis)Ability
How can we ensure that our Civic X project is accessible to all audiences?
| Key Media | Helpful Tools | Key Resources | Networks to Know |
|---|---|---|---|
| Glover Blackwell 2017: The Curb-Cut Effect | Ives-Rublee: Disability Inclusion Toolkit | Disability Visibility Project | International ACM SIGACCESS Conference on Computers and Accessibility |
| Job Accommodation Network: A to Z of Disabilities and Accommodations | CivicActions Accessibility | ||
| ASAN Identity-First Language | |||
| Unlocked Maps Journal article on Unlocked Maps: Sharif et al. 2022: UnlockedMaps: Visualizing Real-Time Accessibility of Urban Rail Transit Using a Web-Based Map |
Project Execution: Communication + Dissemination
How can we share updates on our Civic X project with different audiences?
| Key Media | Helpful Tools | Key Resources | Networks to Know |
|---|---|---|---|
| Mike Morrison (#betterposter author) YouTube page – each link includes additional links to resources and templates | The Future of Science Film Fellowship | ||
| apolitical 2022: Mastering virtual presentations and public speaking | |||
| apolitical 2022: How to be a confident public speaker |
Project Execution: Big Data
What is big data? What should we know about quantitative methods, secondary datasets, and administrative data?
| Key Media | Helpful Tools | Key Resources | Networks to Know |
|---|---|---|---|
| Koehrsen 2019: Lessons on How to Lie with Statistics | J-PAL NA: Handbook on Using Administrative Data for Research and Evidence-based Policy | J-PAL NA: Catalog of Administrative Data Sets | |
| Bouk et al. 2022: A Primer on Powerful Numbers: Selected Readings in the Social Study of Public Data and Official Numbers | Ash Center 2020: The Analytics Playbook for Cities | J-PAL NA: RCT Dataverse | |
| Climate and Economic Justice Screening Tool | Matias et al.: The Upworthy Research Archive Written about by Matias et al. 2021: The Upworthy Research Archive, a time series of 32,487 experiments in U.S. media | ||
| ODC + WRI 2020: Open up guide: Using data to advance climate action Also: AirTable Database | data.org: Resource Library | ||
| The Living New Deal | GESIS: Data Search | ||
| apolitical 2022: How to read and understand data in the public service |
Project Execution: Thick Data
What is ‘thick data’? What should we know about qualitative methods?
| Key Media | Helpful Tools | Key Resources | Networks to Know |
|---|---|---|---|
| VA HSR&D 2021: Expanding the Qualitative Repertoire: Methodological Innovation | Delve: How to do In Vivo Coding | ||
| Delve: Practical Guide to Grounded Theory Research | |||
| Kumar 2021: A step-by-step guide to user research note taking | |||
| Woodcock 2022: How to use remote diary studies to understand attitudes | |||
| Walter 2022: User Diary Studies – An effective research method for evaluating user behavior long-term |
Project Execution: Privacy, Consent, Security, Surveillance, Sovereignty, + Equity
How can we ensure that those we are collecting data from (1) know that their data is being collected and (2) actively consent to having their data collected, inclusive of during and after data collection? What should we consider when we have access to or store other people’s data?
Project Execution: Equity in Analytics
How can we bring an equity lens into data collection and analysis?
Project Execution: Design, Digital Services, + Digital Equity
How do we use technology to reach people? To create pathways for people to reach us? To interact?
| Key Media | Helpful Tools | Key Resources | Networks to Know |
|---|---|---|---|
| Sikkut 2022: Digital Government Excellence: Lessons from Effective Digital Leaders | made manifest: Barriers to Service Design in Government – Card Deck | ||
| Singapore 2020: Digital Government Blueprint | |||
| USDS Discovery Sprint Guide | |||
| Gee 2018: What I learned in two years of moving government forms online | |||
| data.org: Resource Library | |||
| VA Platform: VA Platform Documentation | |||
| Coldicutt 2022: A digital power glossary |
Project Execution: Scale
IF we’re ‘successful,’ we want to scale…right? How should we approach ‘scale‘?
| Key Media | Helpful Tools | Key Resources | Networks to Know |
|---|---|---|---|
| Carson 2010: The Homebrew Industrial Revolution: A Low-Overhead Manifesto | DOE 2022: Scaling IT Modernization Playbook | ||
| Lowenhaupt Sing 2012: On Nonscalability: The Living World Is Not Amenable to Precision-Nested Scales | |||
| Myerson 2016: Scaling Down: Why Designers Need to Reverse Their Thinking | |||
| Wu 2019: Optimize What? | |||
| Hannah + Park 2020: Against Scale: Provocations and Resistances to Scale Thinking | |||
| McKercher 2020: The value of small circles in an era obsessed with scale |
Civic X Syllabus 