Toolbox

Deep Dives into Specific Civic X Tools


Topics are listed in alphabetical order.

Behavioral Economics

Key MediaHelpful ToolsKey ResourcesNetworks to Know
Issenberg 2010: Nudge the Vote
Fishbane et al. 2020: Behavioral nudges reduce failure to appear for court

Dashboards, Indicators, + Performance Management

Key MediaHelpful ToolsKey ResourcesNetworks to Know
Mattern 2015: Mission Control: A History of the Urban DashboardHebert 2022: An Introduction to the Data Experience Diagnostic
Shapiro 2017: 3 Ways Data Dashboards Can Mislead You

Data Sharing

Data Visualization

Design Sprints

Digital Twins

Key MediaHelpful ToolsKey ResourcesNetworks to Know
SmartCitiesCouncil Digital Twin Hub

Evidence-Based Policy: Intersecting Academia + Government

Hackathons

Key MediaHelpful ToolsKey ResourcesNetworks to Know
McCann 2014: “So You Think You Want to Run a Hackathon. Think AgainMake the Breast Pump Not Suck
Fast Company 2015: “Why Hackathons are Bad for Innovation

Human-Centered Design

Key MediaHelpful ToolsKey ResourcesNetworks to Know
Glover Blackwell 2017: The Curb-Cut EffectIDEO Field Guide to Human-Centered DesignUSDS Discovery Sprint GuideDesign Policy Conference
Weaver 2018: Design Won’t Save the WorldBeeck Center: User-Centered Policy: Organization Assessment
(read about this project via Graubard et al. 2020: Helping Policy Makers Put People First: A Step-by-Step Tool for User-Centered Policy Making)
Dopp et al. 2019: A glossary of user-centered design strategies for implementation experts
Williams 2019: ‘The Co-Constitutive Nature of Neoliberalism, Design, and RacismAnimals Using Curb Cuts Twitter thread – example of ‘Designing for the Margins’
Tech + Racial Equity Conference 2021: A People-centric Smart City for Racial Justice (panel)ethos 2022: The UXR Process From Discovery to Listening
Wang 2021: The most popular design thinking strategy is BS

Job Descriptions

Civic XJobDescription
Civic DataChief Data OfficerCity of San Francisco

Libraries + Archives

Key MediaHelpful ToolsKey ResourcesNetworks to Know
Hall 2020: Ending Information RedliningIMLS Civic Switchboard – for academic and public libraries interested in civic dataA People’s Archive of Police Violence in Cleveland – example projectLibrary Futures
New America 2021: Public Libraries and the PandemicNew America Collection: The Role of Libraries in a Time of Rapid Technological and Social Change
Black Bottom Digital Archive

Open Data

Procurement

Randomized Controlled Trials (RCTs)

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