Who We Serve
Civic X Syllabus provides users with a platform that offers easily understood, well-organized civic innovation resources and toolkits, including peer-reviewed articles, blog posts, web archives, case studies, and manuals that will help them launch their civic innovation goals to practical reality. Here are 3 fictional users we use to represent our target audiences.
Educator
Dr. Samantha Patel
Professor of Public Administration
Civic engagement, curriculum development, public policy
Who is Dr. Samantha Patel?
Dr. Samantha Patel is an experienced professor at a leading university specializing in public administration. She seeks to enrich her students' learning experiences by providing them with real-world examples of how civic technology can drive social change.
Pain Points
The fragmented nature of available civic innovation resources forces Dr. Patel to spend a considerable amount of time piecing together content from various sources. This makes it difficult for her to keep her course materials current and relevant.
Civic and Policy Team
Phoenix Rivera
Policy Analyst at a Government Agency
Data-driven policy-making, civic technology, public administration
Who is Phoenix Rivera?
Phoenix Rivera is a seasoned policy analyst working at a government agency focused on urban planning and community development. Phoenix is deeply invested in using technology to make government services more efficient and accessible.
Pain Points
The fragmented nature of available resources makes it difficult for Phoenix to pull together evidence-based insights that their team can use to support their initiatives.
Civic Enthusiast
Jessica Williams
Community Organizer and Civic Volunteer
Civic engagement, curriculum development, public policy
Who is Jessica Williams?
Jessica Green is a dedicated community organizer with a deep commitment to social justice and grassroots activism. Jessica’s passion for civic innovation is driven by her belief in the power of collective action to create meaningful change at the local level.
Pain Points
Jessica often struggles with finding the right resources to turn her vision into actionable projects. She needs practical, user-friendly resources that can help her translate her advocacy goals into tangible projects.